Electronic Visit Verification (EVV)

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21st Century Cares Act

The 21st Century Cures Act is a federal law that requires states to verify all outpatient services paid for with Medicaid dollars electronically. In the case of homecare that means using electronic means to verify the location of the caregiver when they are starting and ending an encounter with a client. These methods of verifying visits are collectively known as “electronic visit verification,” or EVV. The folks who developed Compliance Plus were pioneers in electronic visit verification systems with experience going back to 1991. And Compliance Plus was built to leverage those decades of expertise.
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21st Century Cures Act

There are three main types of EVV accepted for state waiver programs

  • Mobile App – These downloadable apps allow workers to use their smart phones to clock in, clock out, view and document the plan of care, and provide any required notes and documentation. And once clocked in, the app alerts them when it’s time to clock out. The apps use GPS to verify the location of the worker when and ONLY when they are clocking in and out.
  • Telephony - The caregiver calls a toll-free number from your client’s land-based phone.
  • FOBs (fixed objects) - A FOB, or "fixed object," also called an “FVV” (Fixed Visit Verification) device, is the term used to describe a small device affixed in the client’s home that the worker can use to verify their location when clocking in and out. FOBs are used when it is not practical for the worker to use a mobile app (e.g., they do not have a smartphone, and the client does not have a landline.) FOBs are exceptionally reliable and thousands of them are used every day by workers across the US.
    Regardless of the EVV methods you want to employ, Compliance Plus has you covered. Gain the full benefit of Compliance Plus EVV Intelligent Automation.
EVV

Benefits of Compliance Plus EVV Intelligent Automation

Regulatory Compliance

Regulatory Compliance

Ensure compliance with federal, state, and waiver program regulations. Avoid penalties by meeting requirements for service documentation.

Improved Accuracy

Improved Accuracy

EVV reduces fraud and errors, verifying service delivery in real-time, capturing location and duration of care, minimizing fraudulent or inaccurate reporting. Automatically recording services provided ensures precision in billing and reporting.

Streamlined Billing and Payment

Streamlined Billing and Payment

Speed claims processing with 837 electronic claims to get paid faster and avoid clearinghouses. Minimize denials and disputes with Intelligent Automation that ensures submitted claims are valid for payment, reducing billing errors and rejected claims.

Enhance Care Quality

Enhance Care Quality

Real-time monitoring ensures participants receive services as scheduled and alerts administrators to missed visits or delays. Compliance Plus provides caregivers and coordinators about changes in schedules or requirements instantly.

Operational Efficiency

Operational Efficiency

Reduce administrative burden with Automated visit logging, eliminating paper timesheets and manual data entry.

Integrated Reporting

Integrated Reporting

Provides built-in tools for compliance tracking, performance metrics, and payroll integration.

Increased Accountability

Increased Accountability

Provide auditable records of service delivery, ensuring trust between providers, clients, and payers.

Cost Savings

Cost Savings

Reduce overhead by saving on administrative costs related to tracking, verifying, and reporting visits manually. Avoid overpayments, payer red flags, and audit recoveries.